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Shipping Information and Policies



Shipping Schedule for Assembled Clubs

Orders for finished clubs are normally shipped in 3-4 working days from payment confirmation. All assembled golf club orders shipped from Los Angeles, California. FEDEX Ground delivery to most U.S. locations will range from 2-5 working days from date of shipment.

Shipping Schedule for Components

Orders for components are normally shipping in 1-2 days from payment confirmation. All component orders shipped from Los Angeles, California. FEDEX Ground delivery to most U.S. locations will range from 2-5 working days from date of shipment.

Shipping Rates - FEDEX Ground

The shipping rate covers all shipping and handling with no additional charges. The United States (48 states) and APO shipping and handling rates charged for all orders are:

  • $8.00 for orders up to $25.00
  • $10.00 for orders between $25.01 and $50.00
  • $12.00 for orders between $50.01 and $100.00
  • $14.00 for orders between $100.01 and $150.00
  • $16.00 for orders between $150.01 and $200.00
  • Add $2.00 for each additional $100.00

For FEDEX Two Day Air Delivery, add $12.00 to the FEDEX Ground rate listed above.

For Hawaii, Puerto Rico and Alaska, add $6.00 to the FEDEX Ground rate listed above

For Canada deliveries, add $15.00 to the FEDEX Ground rate.

For other countries, please inquire.

Warranty and Refunds

What if the item I have selected is not available? If an item is not available you will be notified within two business days via email and you will be able to choose to either cancel the order, make an alternative selection or wait until the item is favailable.


How will I know my order has been received? You will be sent an email confirming your order to the email address given to us at the time you place your order. If an item is not available you will be notified within two business days via email and you will be able to choose to either cancel the order, make an alternative selection or wait until the item is available.


Secure Site - We use the industry standard Secure Socket Layer (SSL) data encryption process from the very moment you begin to place your order with Golf Club Discounter so that your information is fully secure and your purchase protected. To further protect you from credit card fraud we will not ship items to any address other than the primary card holder's address unless an alternative address has been pre-approved by the issuing bank.


Warranty - Clubs have a one year warranty on materials and workmanship (dimples that occur on the top of wood heads are considered miss-hits and are excluded from warranty as well as abuse to clubs). During this warranty period, Seller will replace any returned products which in its sole opinion is determined to be defective or is out of specification. Returns due to product abuse, or products incorrectly fitted to customers will not be replaced or refunded. Any attempt to modify or alter Seller's products will void the warranty. THIS WARRANTY COMPRISES THE SOLE AND ENTIRE WARRANTY PERTAINING TO THE ITEMS PROVIDED HEREUNDER. SELLER MAKES NO OTHER WARRANTY, GUARANTEE, OR REPRESENTATION OF ANY KIND WHATSOEVER. ALL OTHER WARRANTIES INCLUDING BUT NOT LIMITED TO, MERCHANT LABILITY AND FITNESS FOR PURPOSE, WHETHER EXPRESSED, IMPLIED, OR ARISING BY OPERATION OF THE LAW, TRADE USAGE, OR COURSE OF DEALING ARE HEREBY DISCLAIMED. NOT WITHSTANDING THE FOREGOING, THERE ARE NO WARRANTIES WHATSOEVER OF ITEMS BUILT OR ACQUIRED WHOLLY OR PARTIALLY, TO CUSTOMER'S DESIGNS OR SPECIFICATIONS. Customer assumes all risk and liability for all loss, damage or injury to person or property resulting from the use of said goods and manufacturing processes or in combination with other substances, or otherwise.


Return Policy - Clubs may be returned for refund, minus shipping and handling and restocking fee, if unplayed and unhit within 14 days of receipt. Used clubs, unless deemed defective as defined in the warranty clause, are not covered by this return policy under any circumstances.
Every reasonable attempt has been made to accurately describe for the customer each product herein, and no item may be returned based solely on perceived or actual discrepancies in their playability characteristics when compared to similar products by major manufacturers. (For example, if a club is shown as comparable to a Ping G5 but the customer thinks it is closer to a Ping G2 model, this is not sufficient reason to return the club).
No returns will be accepted without prior return authorization from the Seller. All return shipments must be accompanied by the original or a copy of the original invoice or packing list. All merchandise must be returned to the return address in the original shipping packaging with all accessories that may have accompanied the original shipment.

Note: Do not send item(s) back without the proper return address which will be provided with your Return Authorization number.
All items must be returned to the originating warehouse. Items sent back to the wrong warehouse will be refused by the receiver. We cannot accept responsibility for uninsured packages returned through the US Postal Service.

Shipping rates for packaging, insurance and delivery are not reimbursable.
 

Terms of Use Statement - You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.



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